ksm! leverages a rich history of creative and technical innovation to serve clients.

Since 1960, our strategic insights and creative acumen have helped our clients and their brands reach new heights of visibility among their targeted publics. We’ve built holistic professionalism through a roster of exceptional talents, all of them dedicated to giving every brand its best-balanced presence in the market.

Our founding precepts validate our relentless drive toward cohesive messaging and creative development.

Our founder, Albert Kiffer, established ksm! to offer the right balance between method and message. “Process and insight need each other,” he famously pointed out. “With both, you create dynamic messaging and focused alignment. With only one or the other, you’re either clever but off target or targeted but dull.”

Our tested processes and methods give us the objective flexibility to respond to any need or situation.

We innovate in two ways. Our structured process builds validity while our vision strengthens our message. Albert Kiffer said it best: “Creativity needs structure to thrive. Without it, results and accountability suffer. But don’t confuse repeatable process with rigidity. Only one of the two leads to visionary productivity.”